Cancellation and Refund Policy

Last updated: June 01, 2025

At harshilkhimasia.com, we strive to maintain transparency and fairness in all our project dealings. This policy outlines the terms regarding cancellations and refunds for our web development services.

Project Payment Structure

- A 25% advance payment is required before starting any project. This amount is based on the total estimated budget discussed and agreed upon with the client.
- The remaining 75% (along with any additional costs due to extra features or pages requested by the client) is to be paid upon project completion, and once the client confirms everything is satisfactory.
- After full payment, the complete source code and digital assets are handed over to the client.

Cancellation Policy

- Clients may cancel the project within 72 hours of making the advance payment. In such cases, a full refund of the advance will be processed.
- After 72 hours of advance payment, the advance is non-refundable due to resource and time allocation.
- If a client wishes to discontinue the project after work has commenced, no refunds will be issued for completed work.

Refund Policy After Project Delivery

- If, after final delivery and payment, the client experiences issues such as the live website not functioning as expected, they must inform us within 30 days of delivery.
- We will provide technical support and resolve any issues related to the original project scope free of charge.
- If the delivered website does not function as per the originally agreed project scope and the issue cannot be resolved within a reasonable timeframe, a full refund may be issued.

Contact Us

If you have any questions or concerns about this policy, please email us at contact@harshilkhimasia.com.